Refund Policy
At Avenir India (a brand of Kinshippay India Private Limited), we are committed to providing transparent and fair service experiences to all our users and partners. This Refund Policy outlines the terms under which refunds may be issued.
1. Registration and Onboarding Fees
All registration or onboarding fees paid for joining the Naari Kalyan Samity (NKS) or other related services are non-refundable. These charges cover administrative, documentation, and training support costs.
2. Training Program Fees
In case of paid training programs:
- A refund request must be submitted within 3 days of payment.
- Refunds will be processed only if the training has not been started or accessed.
- Once the training is accessed or commenced, no refunds will be provided.
3. Service Charges or Processing Fees
Any service-related charges (for CSP setup, application processing, or third-party service integration) are non-refundable, as they cover operational and partner coordination costs.
4. Duplicate or Excess Payments
In case of accidental duplicate payments, excess charges, or failed transactions:
- Please notify us at within 5 working days.
- Valid claims will be processed within 7โ10 business days after verification.
5. Refund Method
Approved refunds will be made to the original mode of payment only (bank account, UPI, etc.). No cash refunds will be issued.
6. Contact for Refund Queries
If you believe you are eligible for a refund or have questions, please contact:
Customer Support Team
๐ Phone: +91 8043307880
๐ง Email: refund@avenirindia.in
๐ Support Hours: MonโSat, 10 AM to 6 PM
Avenir reserves the right to modify this Refund Policy at any time. Changes will be posted on this page and take effect immediately upon update.